Quality Collision Repair

An accident is an upsetting experience and the repair process is often complicated and confusing. Opertune Auto Clinic has highlighted several key points in the collision repair process. Take a few moments to review this information. Being an informed consumer can help ensure your satisfaction with your vehicle repairs.

The Estimate

Collision repair estimates can be extremely difficult to understand. Call your agent to help you better understand the terms, conditions and limitations of your policy. But ask Opertune Auto Clinic your collision repair expert to review your estimate, making sure to explain all abbreviations and acronyms and make sure the settlement amount covers all necessary repairs. The most important overall fact to remember is that most policies require that your vehicle be returned to "pre-accident condition."

The Collision Repair Centre

Opertune Auto Clinic can as a Certified ICBC Vendor qualified body shop, perform all repairs. Your insurance company may suggest a collision repair shop, but you always have the final say in where your vehicle will be repaired.

The Parts

Your vehicle will most likely require replacement parts. The exterior sheet metal, glass and plastic components such as hoods, fenders, doors and bumper components most frequently replaced after an accident are called "crash parts."

There Are Three Different Types of "Crash Parts" You Should Know About:

Original Equipment Manufacturer (OEM) or Certified Genuine Crash Parts

These are parts made by or for the manufacturer of your vehicle, with equivalent fit, finish, structural integrity, corrosion protection and dent resistance the basic quality requirements as well as unsurpassed warranty coverage.

New Aftermarket Crash Parts

These are third party manufactured copies of certified genuine crash parts. While generally cheaper, ask us questions about the quality of aftermarket crash parts. Please also consider that the use of new aftermarket crash parts may reduce the re-sale value of your vehicle, and that the vehicle’s warranty may be affected.

Salvaged Crash Parts

These are crash parts recovered from "totaled" vehicles and are generally the most inexpensive. Since the parts' origin is an unknown quality, longevity concerns may exist. You should be aware of the sources of salvaged parts if used on your vehicle.

Important

Opertune Auto Clinic will clearly list all the types of crash parts to be used to repair your vehicle on your estimate. If you prefer that certain types of parts be used, alert your insurance company representative.

A Few Words about Safety

The integrated electronic, electrical and mechanical systems on today's vehicles are designed to enhance performance and safety. Opertune Auto Clinic recommends the use of certified genuine replacement crash parts and glass to restore your vehicle to "pre-accident" condition. Certified genuine replacement crash parts and glass are the same as those used on a new vehicle, which meet all of the Canadian Motor Vehicle Safety Standards.